What We Collect and Why We Hold It
When you open an account, we collect your name, contact details, and the information needed to verify your identity. Payment activity — including transactions through JazzCash, Easypaisa and Raast — is recorded to process withdrawals, resolve disputes and meet the obligations that apply in regions where
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access is permitted under local law. We do not sell your personal data to third parties. Device and session data, such as your IP address and browser type, is collected automatically when you access the platform, and is used for security monitoring and to detect unusual
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login attempts. Any document you submit for wallet verification is stored in encrypted form and accessed only by the team handling your request. Data is retained for as long as your account remains active and for any period required by applicable law after closure. You can
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ask us to review or correct the information we hold by contacting support through the channels listed on this page. Our use of your payment data is limited to completing the transaction you initiated — we do not profile your JazzCash or Easypaisa history for marketing
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without your consent.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.